Technical Support Engineer

Reference: PR63704

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our customers, providing top-notch technical assistance and troubleshooting support for our software and hardware products. Your responsibilities will include diagnosing technical issues, guiding users through step-by-step solutions, and escalating complex problems to the appropriate teams when necessary. You will serve as a bridge between our customers and our development team, ensuring that feedback and issues are communicated effectively to drive product improvements.

The ideal candidate will possess a strong understanding of technical concepts, excellent communication skills, and a passion for customer service. You should have experience with troubleshooting software and hardware issues, as well as familiarity with networking concepts and IT infrastructure. A degree in Computer Science, Information Technology, or a related field is preferred. Additionally, proficiency in ticketing systems and remote support tools will be advantageous. We are looking for someone who is proactive, detail-oriented, and able to work independently in a fast-paced environment while maintaining a positive attitude.

If you are eager to leverage your technical skills and contribute to exceptional customer experiences, we invite you to apply. Join us in our mission to deliver innovative solutions and outstanding support to our clients, helping them maximize the value of our products. We offer competitive compensation, professional growth opportunities, and a collaborative work environment where your contributions are valued.

COMPETITIVE SALARY

Ether

Permanent

Sereact

Added 11/11/2025
Reference: PR63704

Technical Support Engineer

Ether
Permanent
Sereact

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