Technical Support Engineer (m/w/d)

Reference: PR39503

We are seeking a dedicated and skilled Technical Support Engineer (m/w/d) to join our dynamic team. In this role, you will be responsible for providing exceptional technical assistance to our customers, resolving issues in a timely manner, and ensuring optimal functionality of our products. Your day-to-day responsibilities will include troubleshooting hardware and software problems, guiding customers through step-by-step solutions, and documenting all interactions in our support ticketing system. A strong focus on customer satisfaction and effective communication is essential as you serve as the bridge between technical teams and end-users.

The ideal candidate will possess a solid understanding of computer systems, networks, and software applications, as well as experience in a technical support role. Proficiency in diagnosing issues and providing effective solutions is crucial, along with familiarity with remote support tools. You should have excellent problem-solving skills, the ability to work well under pressure, and a passion for helping others. A degree in Computer Science or a related field, along with relevant certifications (e.g., CompTIA A+, ITIL), is preferred. Join us and be part of a collaborative environment where your contributions will make a direct impact on our customers’ experiences.

COMPETITIVE SALARY

Many

Permanent

KNAPP

Added 17/11/2025
Reference: PR39503

Technical Support Engineer (m/w/d)

Many
Permanent
KNAPP

Other similar jobs

CS PLC Technical Support Engineer

Added 20/01/2026

We are seeking a dedicated and skilled CS PLC Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing top-notch technical support for our Programmable Logic Controllers (PLC) and related systems. Your primary duties will include troubleshooting and resolving technical issues, assisting customers with system installations, and offering guidance on programming and configuration. You will work closely with cross-functional teams to ensure that our customers receive the highest level of service and support throughout their project lifecycle. The ideal candidate will possess a strong background in PLC programming and a solid understanding of...

Learn more

Warehouse Operation Support Manager

Added 05/12/2025

We are seeking a dynamic and detail-oriented Warehouse Operation Support Manager to join our team. In this pivotal role, you will oversee and enhance the daily operations of our warehouse facility, ensuring efficient workflows and optimal productivity. Your responsibilities will include managing inventory control, coordinating shipments, and implementing best practices for safety and compliance. You will also lead a team of warehouse staff, providing training and support to promote a culture of excellence and continuous improvement. To be successful in this role, you should possess strong leadership skills and have a solid understanding of warehouse management systems. You will be...

Learn more

Software Quality Assurance Engineer II

Added 19/12/2025

We are seeking a dedicated and detail-oriented Software Quality Assurance Engineer II to join our dynamic team. In this role, you will be responsible for ensuring the highest quality of our software products through rigorous testing and validation processes. Your duties will include designing and executing test plans, developing automated test scripts, and collaborating closely with developers to identify and resolve defects. You will also be tasked with performing functional, regression, and performance testing to ensure our applications meet the highest standards before deployment. The ideal candidate will possess a strong understanding of software development life cycles and methodologies, as...

Learn more

Software Systems Engineer I

Added 03/12/2025

We are seeking a motivated and detail-oriented Software Systems Engineer I to join our dynamic team. In this entry-level position, you will play a crucial role in designing, developing, and maintaining innovative software systems that meet the needs of our clients. Your primary responsibilities will include collaborating with cross-functional teams to gather requirements, implementing software solutions, and conducting thorough testing to ensure optimal performance and quality. You will also assist in troubleshooting issues and providing ongoing support to enhance system functionality. The ideal candidate will have a foundational knowledge of software development principles and programming languages such as Java, C++,...

Learn more

Project Engineer

Added 27/11/2025

We are seeking a dedicated and skilled Project Engineer to join our dynamic team. In this role, you will be responsible for overseeing engineering projects from inception to completion, ensuring they are delivered on time and within budget. Your duties will include developing project plans, coordinating with various stakeholders, and managing resources effectively. You will also be responsible for preparing technical documentation, conducting risk assessments, and ensuring compliance with industry standards and regulations. Strong problem-solving abilities and excellent communication skills are essential, as you will be collaborating with cross-functional teams and presenting updates to clients and management. The ideal candidate...

Learn more

Controls System Engineer - Technical Support

Added 21/01/2026

We are seeking a highly skilled Controls System Engineer - Technical Support to join our dynamic team. In this role, you will be responsible for providing expert technical support for our advanced control systems, ensuring optimal performance and reliability. You will work closely with clients to diagnose issues, implement solutions, and offer guidance on system design and functionality. A key part of your responsibilities will include troubleshooting control system hardware and software, analyzing system performance data, and collaborating with cross-functional teams to enhance product offerings. Your proactive approach will help us maintain our commitment to delivering exceptional customer service and...

Learn more

Technical Support Engineer

Added 12/01/2026

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional technical support and troubleshooting expertise. Your primary responsibilities will include diagnosing and resolving hardware and software issues, guiding customers through step-by-step solutions, and maintaining accurate records of interactions and resolutions. You will work closely with our engineering and development teams to escalate complex issues and ensure timely resolution, contributing to overall customer satisfaction and retention. The ideal candidate will possess a strong understanding of computer systems, networks, and applications,...

Learn more

Technical Support Engineer

Added 17/12/2025

We are seeking a highly motivated and skilled Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their systems run smoothly and efficiently. Your primary duties will include troubleshooting hardware and software issues, diagnosing problems via remote access, and guiding users through step-by-step solutions. You will also be responsible for documenting issues and resolutions, maintaining a comprehensive knowledge base, and collaborating with other departments to improve our products and services. The ideal candidate will possess a strong understanding of computer systems, networks, and software applications....

Learn more

Technical Support Engineer

Added 17/12/2025

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved promptly and effectively. Your primary duties will include diagnosing and troubleshooting software and hardware issues, responding to customer inquiries via phone, email, and chat, and documenting all interactions in our support ticketing system. You will also collaborate with cross-functional teams to identify recurring problems and contribute to the development of solutions, as well as assist in the creation and maintenance of technical documentation and user...

Learn more

Technical Support Engineer

Added 09/12/2025

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be the primary point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your responsibilities will include diagnosing and resolving hardware and software issues, responding to customer inquiries via phone, email, and chat, and ensuring timely follow-ups on open tickets. You will collaborate closely with other departments, including development and quality assurance, to escalate complex issues and contribute to product improvement. The ideal candidate will possess a strong understanding of computer systems, networks, and software applications. You...

Learn more

Technical Support Engineer

Added 08/12/2025

We are seeking a motivated and skilled Technical Support Engineer to join our dynamic team. In this role, you will be the first line of defense for our customers, providing exceptional technical assistance and support for our products and services. Your primary responsibilities will include troubleshooting hardware and software issues, diagnosing problems, and guiding customers through step-by-step solutions. You will document issues and resolutions, ensuring that all customer interactions are logged in our ticketing system for future reference. Your ability to communicate technical information clearly and effectively will be essential in helping customers resolve their concerns efficiently. The ideal candidate...

Learn more

Technical Support Engineer

Added 28/11/2025

We are seeking a skilled Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for customers experiencing technical issues with our products and services. Your primary responsibilities will include diagnosing and resolving hardware and software problems, providing step-by-step troubleshooting guidance, and escalating complex issues to the appropriate development teams. You will also be responsible for documenting solutions and maintaining knowledge base articles to enhance our customer support resources. The ideal candidate will possess a strong technical background, with proficiency in various operating systems, networking, and software applications. You should have...

Learn more

Technical Support Engineer

Added 11/11/2025

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our customers, providing top-notch technical assistance and troubleshooting support for our software and hardware products. Your responsibilities will include diagnosing technical issues, guiding users through step-by-step solutions, and escalating complex problems to the appropriate teams when necessary. You will serve as a bridge between our customers and our development team, ensuring that feedback and issues are communicated effectively to drive product improvements. The ideal candidate will possess a strong understanding of technical concepts,...

Learn more

Technical Support Specialist

Added 05/01/2026

We are seeking a dedicated and knowledgeable Technical Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support via phone, email, and chat. Your primary responsibilities will include diagnosing and resolving technical issues, guiding users through step-by-step solutions, and ensuring timely follow-up to maintain high customer satisfaction. You will also document interactions and troubleshooting steps in our ticketing system, contributing to our knowledge base and helping improve our service processes. The ideal candidate will possess a strong technical background, with a solid understanding of operating systems,...

Learn more
Required for two factor authentication
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number

Diversity and background information

Additional qualifications (optional)

By ticking this box, I confirm that I consent to the sharing of my ethnicity, gender, sexual orientation, and other protected characteristics with prospective employers for the purpose of promoting equal opportunities and diversity in recruitment. This information will be shared in an aggregated, anonymous manner to assist employers in meeting their diversity and inclusion goals. My personal details will remain confidential, and I understand that I can withdraw my consent at any time.
Your file must be a doc, docx or pdf. No larger than 5MB. (optional)
/5

based on Customer Feedback

/5

Independent service based on verified reviews