Tech Support Engineer

Reference: PR34394

We are seeking a dedicated and technically proficient Tech Support Engineer to join our dynamic team. In this role, you will be the first point of contact for our clients, providing expert guidance and troubleshooting assistance for a variety of software and hardware issues. Your responsibilities will include diagnosing technical problems, guiding users through step-by-step solutions, and ensuring customer satisfaction by resolving inquiries efficiently. You will also be responsible for documenting support interactions, identifying recurring issues, and collaborating with the engineering team to enhance product functionality based on user feedback.

The ideal candidate will possess strong analytical skills and a passion for technology, along with a solid understanding of computer systems, networks, and mobile devices. You should be comfortable working with various operating systems and have experience in remote troubleshooting tools. Excellent communication skills are essential, as you will be required to convey complex technical information in a clear and concise manner to non-technical users. A degree in Computer Science, Information Technology, or a related field, along with relevant certifications, is preferred. Previous experience in a tech support role is a plus, but we are also open to training motivated candidates eager to learn and grow in this field.

COMPETITIVE SALARY

Tate

Permanent

Yaskawa America Inc.

Added 28/01/2026
Reference: PR34394

Tech Support Engineer

Tate
Permanent
Yaskawa America Inc.

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